Last updated: [1st April 2026]

Mozakrah LLC (“Company”, “Mozakrah”, “We”, “Us”, or “Our”) respects Your privacy and is committed to protecting Your Personal Data.

This Privacy Policy explains how We collect, use, disclose, store, and protect Your information when You use the Mozakrah mobile application, website, and related educational services (collectively, the “Service”). It also explains Your privacy rights and the choices available to You.

By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalized initials have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

1.2 Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access the Service or certain parts of the Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party.

Application means the Mozakrah mobile application provided by the Company.

Company means Mozakrah LLC.

Country means Wyoming, United States.

Device means any device that can access the Service, including a computer, mobile phone, or tablet.

Parent / Guardian means a parent or legal guardian who registers, pays for, manages, or supervises use of the Service on behalf of a student.

Personal Data means any information that identifies or can identify an individual.

Service means the Mozakrah application, website, educational sessions, support services, subscriptions, and any related features or offerings.

Service Provider means any natural or legal person who processes data on behalf of the Company, including hosting providers, analytics providers, payment processors, customer support tools, and communication service providers.

Student means the learner receiving educational services through the Platform.

Usage Data means data collected automatically from the use of the Service or its infrastructure.

You means the individual accessing or using the Service, or the Parent / Guardian, company, or legal entity on whose behalf the Service is used, as applicable.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Data You Provide to Us

While using the Service, We may collect information that You provide directly, including:

• Full name
• Email address
• Phone number
• Country, city, or general address details
• Account login information
• Parent / Guardian information
• Student information
• Class, subject, teacher, and scheduling information
• Messages, support requests, and communications sent to Us
• Billing-related details necessary to process purchases or manage subscriptions
• Any other information You choose to provide through forms, chat, support, or registration

2.2 Usage Data

We may collect Usage Data automatically when You use the Service. This may include:

• IP address
• Browser type and version
• Device type
• Device identifiers
• Operating system
• App version
• Pages or screens viewed
• Time and date of access
• Time spent on pages or screens
• Diagnostic and crash data
• Referral or campaign data where applicable

2.3 Information Collected Through the App

When You use the Application, We may collect certain information automatically or with Your permission, such as:

• Device and application usage data
• Push notification tokens
• Approximate location or location-related information, where permission is granted and the feature requires it
• Session participation, attendance, progress, or activity data connected to educational services

2.4 Payment Information

Payments may be processed through third-party payment providers, app stores, or payment gateways. We may receive payment-related information such as transaction status, amount, currency, payer name, and limited billing information, but We do not intend to store full payment card details unless explicitly stated by the relevant payment provider and applicable law.

2.5 Communications Data

If You contact Us by email, WhatsApp, phone, chat, forms, or other channels, We may keep a record of those communications for support, service delivery, compliance, training, and quality purposes.

3. How We Use Your Personal Data

We may use Your Personal Data for the following purposes:

• To provide, operate, and maintain the Service
• To create and manage user accounts
• To process bookings, purchases, subscriptions, and educational services
• To manage Parent / Guardian and Student relationships
• To schedule sessions, send reminders, and provide service updates
• To communicate with You by email, phone, SMS, WhatsApp, in-app notifications, or similar channels
• To respond to support requests, complaints, and inquiries
• To personalize and improve the Service and user experience
• To monitor usage, performance, and security of the Service
• To detect, prevent, and investigate fraud, abuse, unauthorized access, or other misuse
• To send administrative notices, policy updates, and important operational communications
• To send offers, promotions, or marketing communications where permitted by law or where You have not opted out
• To comply with legal obligations and enforce Our rights
• To support internal business operations such as auditing, analytics, reporting, and service improvement
• To evaluate or complete a merger, acquisition, restructuring, sale of assets, or similar business transaction

4. Legal Bases for Processing

Depending on the applicable law, We may process Personal Data on one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests, including service improvement, security, fraud prevention, and customer support
• Protection of vital interests
• Any other lawful basis permitted by applicable law

5. How We Share Your Information

We may share Your information in the following circumstances:

5.1 With Service Providers

We may share Personal Data with trusted third-party service providers who help Us operate the Service, including providers of:

• Cloud hosting and infrastructure
• Payment processing
• Customer support and communication tools
• Analytics and performance monitoring
• Notification delivery
• Scheduling or educational operations
• Technical maintenance and security

5.2 With Teachers, Tutors, or Educational Staff

Where necessary for service delivery, We may share relevant information with teachers, tutors, academic coordinators, or support staff involved in scheduling, delivering, monitoring, or following up on educational services.

5.3 With Affiliates and Business Partners

We may share information with affiliated companies or selected business partners where necessary to operate the Service, provide promotions, or support service delivery, subject to appropriate confidentiality and data protection measures.

5.4 For Legal Reasons

We may disclose Personal Data where required to do so by law or where We reasonably believe disclosure is necessary to:

• comply with a legal obligation,
• respond to lawful requests by courts, regulators, or authorities,
• protect the rights, property, or safety of the Company, users, students, parents, staff, or the public,
• investigate fraud, misuse, or security incidents,
• enforce Our agreements, policies, or legal claims.

5.5 Business Transfers

If the Company is involved in a merger, acquisition, financing, reorganization, dissolution, or sale of all or part of its assets, Your information may be transferred as part of that transaction.

5.6 With Your Consent

We may disclose Your information for any other purpose with Your consent.

6. International Data Transfers

Your information may be processed, stored, or transferred outside Your country of residence, including to countries where the Company or its service providers operate.

By using the Service and providing Your information, You understand that Your data may be transferred internationally and processed in jurisdictions that may have data protection laws different from those of Your country.

We take reasonable steps to ensure that such transfers are subject to appropriate safeguards and that Your Personal Data remains protected.

7. Data Retention

We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the Service,
• maintain accounts and service history,
• comply with legal, tax, accounting, or regulatory obligations,
• resolve disputes,
• enforce agreements,
• detect and prevent fraud or abuse,
• preserve evidence where needed for legal or operational reasons.

When Personal Data is no longer required, We may delete, anonymize, or securely archive it, subject to applicable law and legitimate business needs.

8. Your Rights and Choices

Depending on Your location and applicable law, You may have the right to:

• access the Personal Data We hold about You,
• correct inaccurate or incomplete information,
• request deletion of Your Personal Data,
• object to or restrict certain processing,
• withdraw consent where processing is based on consent,
• request a copy of certain Personal Data in a portable format,
• opt out of marketing communications.

You may also be able to review and update certain account information from within the Service.

To exercise any of these rights, please contact Us using the contact details in this Privacy Policy. We may request verification of identity before processing certain requests.

We may decline or limit a request where permitted by law, including where retention is required for legal compliance, security, fraud prevention, or legitimate business purposes.

9. Children’s Privacy

Mozakrah is an education-related service that may be used by students. Where a user is under the age required to independently consent under applicable law, We expect use of the Service to be supervised or authorized by a Parent / Guardian.

We do not knowingly collect Personal Data from children under 13 without appropriate parental or guardian involvement where required by applicable law. If You are a Parent / Guardian and believe that a child has provided Us with Personal Data in a manner inconsistent with this Privacy Policy, please contact Us, and We will review the matter and take appropriate action.

Parents and Guardians who register, pay, communicate, or manage a student’s use of the Service are responsible for ensuring that the information they provide is accurate and that their use of the Service on behalf of the student is lawful.

10. Security of Your Personal Data

We use reasonable administrative, technical, and organizational measures to protect Personal Data against unauthorized access, disclosure, loss, misuse, alteration, or destruction.

However, no system, network, or method of transmission over the internet is completely secure. Therefore, while We strive to protect Your information, We cannot guarantee absolute security.

You are also responsible for safeguarding Your account credentials and for notifying Us promptly of any suspected unauthorized access or security incident related to Your account.

11. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services that are not operated by the Company.

We are not responsible for the privacy practices, content, or policies of any third-party service. We encourage You to review the privacy policy of every third-party website or service You use.

12. Cookies and Similar Technologies

Our website and certain parts of the Service may use cookies, pixels, SDKs, local storage, and similar technologies to:

• keep the Service functioning properly,
• remember preferences,
• analyze traffic and usage,
• improve performance,
• support marketing, attribution, and campaign measurement where applicable.

You may control certain cookie settings through Your browser or device settings. However, disabling some technologies may affect parts of the Service.

13. Marketing Communications

We may send You service-related messages, reminders, updates, and operational communications that are necessary to provide the Service.

Where permitted by law, We may also send promotional or marketing communications by email, SMS, WhatsApp, push notification, or similar means. You may opt out of marketing communications by following the unsubscribe instructions in the message or by contacting Us directly.

Even if You opt out of marketing, We may still send You transactional or service-related communications.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When We do, We will post the updated version on this page and update the “Last updated” date.

Where appropriate, We may also notify You by email, in-app notice, or other prominent means before the changes become effective.

Your continued use of the Service after the updated Privacy Policy becomes effective means that You acknowledge and accept the revised policy.

15. Contact Us

If You have any questions, requests, or concerns about this Privacy Policy or Our data practices, You may contact Us through the following official channels:

Email: admin@mozakrah.com
Phone / WhatsApp: +20 100 903 4848
Website: https://mozakrah.com/privacy-policy/

‍